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Frequently Asked Questions
Find quick answers to common questions about using your Rewardat smart wallet.
You can access all your active loyalty cards instantly through your Rewardat dashboard on your mobile browser. No app download is required!
Simply open your Rewardat wallet on your phone and show your unique QR code to the cashier. They will scan it, and your points will be instantly added to your balance.
When you've collected enough points, tap 'Claim Reward' in your wallet. Show the generated QR code to the staff to unlock your discount or freebie.
Absolutely not. The cashier will only see your first name and your unique scanning code to process the points. Your contact details remain completely private.
Merchants can only view your basic details (like your name) to manage the loyalty program, and your email only if you opt-in to receive exclusive offers from them.
Simply log into your Rewardat wallet. Your total points and progress towards your next reward are displayed right on the merchant's digital card.
Yes! You can easily transfer points to other members using the 'Request Points' or transfer features within your wallet.
Since Rewardat is cloud-based, you never lose your cards. Just log into your account from any new device, and all your points will be exactly where you left them.
Point expiration depends on the specific store's policy. You can check the expiration details directly under the terms of each loyalty card in your wallet.
Head to the 'Profile' section in your Rewardat dashboard to update your name, contact info, and preferences securely.