Introduction
At Rewardat, trust is the foundation of every successful relationship. We take your privacy and the security of your data (whether you are a merchant or a customer) extremely seriously. This Privacy Policy transparently explains how we collect, use, protect, and handle your information when you use our platform.
By accessing our services, you consent to the data practices described in this policy. If you do not agree with these terms, please do not use the platform.
Information We Collect
Information You Provide (Personal Information)
We collect information that you voluntarily share with us when you:
- Register for an account (as a merchant or a member).
- Participate in loyalty programs and collect points.
- Contact our technical support team.
- Subscribe to our newsletters or marketing notifications.
This information may include:
- Identity and contact data (Name, email address, phone number).
- Secure account credentials.
- Historical data of loyalty transactions and redeemed rewards.
Automatically Collected Information (Technical Data)
To ensure the platform operates efficiently and securely, we may automatically collect:
- Device data (IP address, browser type, and operating system).
- Interaction and usage data (pages visited, features used, and session duration).
- Approximate location data (for security purposes and to show nearby participating stores).
How We Use Your Information
We only collect data with the specific goal of enhancing your experience. We use your data to:
- Operate the Platform: Manage your account, points balances, and loyalty programs seamlessly.
- Effective Communication: Send account updates, OTP verification codes, and exclusive offers relevant to you.
- Service Improvement: Analyze usage patterns to optimize the speed and performance of the platform.
- Security: Detect and prevent any fraudulent attempts or suspicious activities to protect your digital wallet.
Information Sharing and Disclosure
We do NOT sell your personal information to any third parties under any circumstances.
We may share your information in a limited and secure manner only with:
- Business Partners (Merchants): When you join a specific store's loyalty program, we share basic data (such as your name and phone number) with that merchant so you can redeem your rewards there.
- Technical Service Providers: Trusted partners who help us